Capsugel.com Cookie Policy

When you visit or interact with our sites, services, applications, tools or messaging, we or our authorized service providers may use cookies, tracking pixels, or other technologies (collectively called “Tools”) for storing information to help provide you with a better, faster, and safer experience, and for advertising purposes. 

Consent

By using this website (the "Website") you consent to the use of cookies in accordance with this Cookies Policy.  You will have seen a pop up to this effect on your first visit to this Website; although it will not usually appear on subsequent visits you may withdraw your consent at any time by following the instruction in Section Disabling Cookies below. 

If you have provided us with personal information, e.g., through the registration process or by issuing a request for information form, and explicitly consented to the use of cookies in accordance with this Cookies Policy, we may associate such personal information with information gathered through the tools where explicitly provided for below. You can withdraw consent at any time with effect for the future by e-mail to Consentopt-out@lonza.com or by letter to :

Capsugel
Attn: Legal Department
Re: Cookie Policy Opt-Out
412 Mt Kemble Avenue, Suite 200C
Morristown, NJ 07960

Any personal information that we collect and store through use of these technologies is first obtained through notice and consent: We obtain your consent by providing you with transparent notice of use of the technologies and providing you with the opportunity to make a choice to disable these technologies as set forth below. 

What are cookies?

The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. In order to help you better understand this Policy and our use of such technologies we have provided the following limited terminology and definitions:

  • Cookies – Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies are then sent back to the originating web domain on your subsequent visits to that domain and allow the website to recognize your particular device or browser. Most web pages contain elements from multiple web domains so when you visit the website, your browser may receive cookies from several sources. Cookies allow you to navigate between pages efficiently, remember preferences and generally improve the user experience. They can also be used to tailor advertising to your interests through tracking your browsing across websites. There are several types of cookies:
  • Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session. 
  • Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites. 
  • First-party cookies are set by the site you are visiting. 
  • Third-party cookies are set by a third party site separate from the site you are visiting. Where the third party setting the cookie provides an automated disabling tool in respect of its cookie(s) we list the name of that organisation, the category of cookies it sets together with a link to its automated disabling tool.

We may use the terms "cookies" or "similar technologies" interchangeably in our policies to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above. 

What types of cookies do we use? 

We describe the categories of cookies for Capsugel Belgium NV, its affiliates and authorized service providers use below.  

  • Operationally Necessary Cookies

These cookies are necessary to the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools, that are required to identify irregular site behavior, prevent fraudulent activity and improve security, or that allow you to make use of our functions, saved search, or similar functions. 

This Website currently uses the following operationally necessary cookies:

Cookie Name

Source

Purpose

Further Information

YII_CSRF_TOKEN

Craft CMS

Used to prevent cross site request forgery exploits. The value is reassigned on every page view. Important cyber security measure for preventing cross site request forgery attacks

cpslp

Custom Capsugel Plugin

Stores tracked user data for aggregation to Pardot, collects knowledge center page views for content gate

The data may be associated with your individual e-mail address you provided to us when registering or issuing a request for information form; Persistent cookie expiration after ten (ten) years.

  • Performance-Related Cookies

These cookies are necessary to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools. For example, we might use performance-related cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. The information collected by these cookies is not associated with your personal information by us or by our contractors.

This Website currently uses the following performance-related cookies:

Cookie Name

Source

Purpose

Further Information

AWSALB

Amazon Web Services

Cookie to help direct a user to the same server from the load balancer throughout their session. Required for our deployed infrastructure. This allows for a user to have a consistent experience by always being directed to the same front end server node

Session Cookie

  • Functionality-Related Cookies

We may use cookies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites. This enables us, for example, to remember choices you make, or to recognise the platform from which you access the site, and to provide enhanced and more personal features. These cookies are not used to track your browsing on other sites.

This Website currently uses the following functionality-related cookies:

Cookie Name/Source

Purpose

Duration

Further Information

Cookie Name: _distillery

Source: Wistia Inc.


Video player cookie recording the position where the video has been stopped to allow playback continuation. Convenience functionality for users, allowing them to resume their position in a given video even after a page refresh or returning to a page.

Persistent cookie; expiration after 1 Year

Click here for the  Wistia Inc. privacy policy  https://wistia.com/privacy


Cookie Name: cpslp

Source: Custom Capsugel Plugin

Stores tracked user data for aggregation to Pardot, collects knowledge center page views for content gate

Persistent cookie,  expiration after 10 Years

The data may be associated with your personal e-mail address you provided to us when registering or issuing a request for information form

Cookie Name: [unique-user-id-hash]username

Source: Craft CMS

Stores username for users when they have checked the box "remember me".

Persistent cookie; expiration after 1 Year

The data may be associated with the following personal information ([●])[Note: please list all categories of data concerned (e.g. name, e-mail address) you provided to us when registering or issuing a request for information form

Cookie Name: _gat_UA-28862216-1

Source: Google Analytics

Used to throttle requests to Google servers. 

Persistent cookie; expiration 1 minute

Click here for Google’s privacy policy in respect of Google Analytics http://www.google.com/analytic...

Please note that on this Website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).

You may opt out of tracking by Google Analytics by visiting https://tools.google.com/dlpag.... An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this Website

Cookie Name: _ga

Source: Google Analytics

Used to distinguish users

Persistent cookie; expiration 2 Years

Click here for Google’s privacy policy in respect of Google Analytics http://www.google.com/analytic...

Please note that on this Website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).

You may opt out of tracking by Google Analytics by visiting https://tools.google.com/dlpag.... An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this Website

Cookie Name: _gid

Source: Google Analytics

Used to distinguish users

Persistent cookie; expiration 24 Hours

Click here for Google’s privacy policy in respect of Google Analytics http://www.google.com/analytic...

Please note that on this Website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).

You may opt out of tracking by Google Analytics by visiting https://tools.google.com/dlpag.... An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this Website

Cookie Name:visitor_id[unique-visitor-id]

Source: Pardot

Used to distinguish users. Each users is assigned a unique ID which is used within the Pardot system to keep track of their activities.

Persistent cookie; expiration 10 Years

Click here for the  Salesforce privacy policy for Pardot: https://www.salesforce.com/com...

Cookie Name: visitor_id[unique-visitor-id]-hash

Source: Pardot

Used to store non-identifyable data about a user. Non-identifyable users meta data is temporarily stored in an encrypted hash

Persistent cookie; expiration 10 Years

Click here for the  Salesforce privacy policy for Pardot: https://www.salesforce.com/com...

Disabling Cookies

  • How to Opt Out and Reject Cookies: Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies, visit www.aboutcookies.org. We listed the names of the cookies themselves and their source so that you can easily identify and disable them if you want through your browser controls. Where a third party is setting the cookie, we also provided above the link to its automated disabling tool, where available.
  • After your initial visit to the Website we may change the cookies we use. This cookies policy will always allow you to know who is placing cookies, for what purpose and give you the means to disable them so you should check it from time to time.
  • Do Not Track: Local laws may require us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn't an industry or legal standard for recognizing or honoring DNT signals, we don't respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take. 

Similar Technologies

In addition to the above cookies, we use technologies that store information in your browser or device utilizing local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These are used to enhance your user experience, for example, by storing your user preferences and settings. These technologies are similar to browser cookies, but can store more complex data than simple text. They can operate across all of your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device. We do not use these technologies for storing information to target advertising to you on or off our sites. To find out more about local shared objects or how to disable them, please click here http://helpx.adobe.com/flash-p....]

Cookies Policy does not cover third party websites

Please note that this cookies policy does not apply to, and we are not responsible for, the privacy practices of third party websites which may be linked to this Website.

Changes to the Cookies Policy

We may update this cookies policy and we would encourage you to review the policy from time to time to stay informed of how we are using cookies. This cookies policy was last updated on September 23, 2017.