Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
The Project Manager role is focused primarily on servicing the needs of our
emerging and core clients in the delivery of FFM media products. This role is
pivotal to ensuring customer expectations are met, and delivered according to
the expected quality, timelines and cost. Program Management (PM) is a service focused team, dedicated to the execution of customer projects delivering both new and existing Bioscience products.
Key Responsibilities:
- Understand the Customer’s needs and represent their interests by acting as
their advocate on-site. Focus on customer relationship health. - Primary internal contact for questions or issues regarding contractual
obligations. - Ensure customer happiness throughout the life cycle of projects.
- Provide timely demand signals through SAP IBP forecasting as per
requirements of the product type or customer. - Coordinate to ensure successful visits or business reviews.
Key Requirements:
- Bachelors degree or equivalent experience in the life sciences or business administration field.
- Be comfortable in managing information across a wide array of business
systems (e.g. ERP, SFDC, Trackwise, DMS, SharePoint). - Project management certification
- Working proficiency in English and French
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.